Warranty Terms

Warranty coverage varies by product and is based on the terms shown on the original product listing or invoice at the time of purchase, including purchases made through our website, eBay, or by phone.

MODULE WARRANTY LEVELS

Modules generally include one of the following warranty levels:

1-Year Warranty
2-Year Warranty
3-Year Warranty — core required
5-Year Warranty
Lifetime Warranty — core required (Ford FICM / IDM)

Warranty covers the module only and includes one replacement if approved. Once a replacement is issued, the original order becomes non-refundable.

CORE RETURN & EXTENDED COVERAGE

Some products offer extended warranty coverage when the original core (the defective or damaged module being replaced) is returned.

For qualifying orders within the continental United States, a prepaid core-return shipping label will be provided.

International customers may return their core to activate extended coverage; however, core-return shipping is not prepaid. For any future warranty claims, all shipping costs (to or from) are the responsibility of the customer.

If a core return is required to extend warranty coverage, this requirement will be clearly stated on the product listing.

WHAT IS NOT COVERED

Warranty does not cover:

Labor / installation costs
Programming fees
Diagnostic charges
Towing / roadside assistance
Rental vehicle costs
Shipping outside warranty terms
Incorrect application or wrong part ordered
Damage caused by improper installation, shorts, electrical faults, fire, fluid contamination (oil, coolant, etc.), water intrusion, collision, etc.
Damage occurring during shipping to Automotive Discounts
Normal wear, age, or non-warrantable core conditions
Aftermarket tuning, performance modifications, or emissions-delete modifications
Damage caused by external accessories such as aftermarket alarms, audio systems, remote starts, or other add-on electrical devices

CORE RETURN REQUIREMENTS

(Required for 3-Year and Lifetime coverage)

To qualify, cores must be returned:

Within 30 days of receiving your order
International core returns allowed up to 60 days
In the same packaging/box the module arrived in

Returned cores must:

Be the same unit originally replaced
Be free of flood damage or excessive corrosion
Not have been opened, altered, repaired, or bridged with wires
Be free of severe physical damage that prevents evaluation

(Minor connector damage is acceptable)

Cores must be packaged securely. Modules damaged due to poor packaging (for example, padded envelopes) may be rejected.

REJECTED CORES

If a core is rejected:

Extended warranty upgrade will not apply
Standard warranty from the original purchase remains

Customers may request their rejected core be returned within 7 calendar days; otherwise, it will be discarded. All shipping costs for returning rejected cores are the responsibility of the customer.

IMPORTANT NOTES

Warranty coverage is dictated by the product listing or invoice at the time of purchase
Warranty covers the module only; no outside costs are covered
Replacement modules carry the remaining warranty term from the original purchase
Warranty is non-transferable and applies only to the original purchaser

COSMETIC CONDITION

Modules offered by Automotive Discounts may be remanufactured or refurbished, depending on the specific product. Cosmetic appearance may vary and may include minor scratches, small dents, or minor connector blemishes. Paid orders generally receive units with the best available cosmetic condition. Warranty replacement units may exhibit additional cosmetic wear compared to the original unit supplied. In some cases, a connector may be missing a locking tab; however, it will still latch securely and function properly.

These cosmetic variations do not affect performance and are considered acceptable under this warranty. Cosmetic condition alone does not qualify a unit for replacement.