Return Request Form

Please complete this short form to request a return. All returns are reviewed in accordance with our return policy.

Return Request Form

Return Request Number:

Customer Information

Full Name:*

Company Name:

Email Address:*

Phone Number:*

Order Number:*

Part & Vehicle Information

Module Type (e.g. ECM, PCM, TIPM, TCM, BCM):*

Vehicle Year:*

Make:*

Model:*

Was the part installed?:*

Yes No

Reason for Return:*

Please Explain Below:

Details:*

What Would You Like?:*

Return Policy Acknowledgment (Required to proceed)

I understand that returns are accepted within 30 days of purchase:*

I understand that a 20% restocking fee may apply depending on the reason for return:*

I understand that if the module was programmed to my VIN, a $25 programming and shipping fee is non-refundable:*

I understand that SKIM, VATS, and PATS delete services are non-refundable, even if the module is returned. These services require one-time-use licenses and cannot be reversed or reassigned:*

I understand the module must be returned in the same condition as it was shipped:*

Restocking Fee Consideration (If applicable)

If you believe the restocking fee should not apply to your return, you may explain why below. Your note will be considered during the review process:

Refund Timeline – What to Expect If Approved

If your return is approved and the module passes inspection:

Refunds are processed once daily before 4:00 PM Eastern Time (EST)
Returns delivered after 4:00 PM will be processed the next business day

Approved refunds typically post to your original payment method within 1–2 business days, depending on your bank or card provider