Technical Assistance Ticket

We provide product support, but do not offer vehicle diagnostic assistance. If the original symptoms remain, after installing our module, there is a high likelihood (85–95%) that the issue is elsewhere in the vehicle (wiring, power/ground, sensors, CAN network, etc.).

Proper diagnosis by a qualified technician is recommended before submitting a ticket.

Tech Support Ticket:

Acknowledged:*

I understand Automotive Discounts does not provide vehicle diagnostic services. I confirm that I have verified wiring, power/grounds, fuses, relays, and retrieved all DTCs before submitting this ticket.

First Name:*

Last Name:*

Email:*

Phone:*

Preferred Method of Contact:*

Phone Email

Tech Call-Back Availability (EST)

Call-backs are completed Tuesday – Friday between 11:00 AM and 3:00 PM (EST).

Please select your preferred call window below. A technician may call anytime within the selected window. No Monday call-backs.:*

Please allow 24–72 business hours for our team to review your ticket and respond.

If you are experiencing a no-start condition, a Key / Security Relearn is often required —this applies primarily to GM, Ford, Toyota, and Lexus vehicles.
Most Dodge, Jeep, and Chrysler vehicles are not affected.
Most modules include a QR-code label linking to relearn / installation instructions.
You must scan the QR code with your cellphone camera to access these steps.
If your module does not have a QR code, this step does not apply.

Thank you for choosing Automotive Discounts.

Indicate Your Vehicle Info Below

Please Select Your Vehicle Year, Make and Model below

Year:*

Make:*

Model:*

VIN Number Confirmation (Please be sure to locate off of the VIN plate on the dashboard):*

Factory Part Number (This is located on your original module. Usually starts with P/N or Serv No.):*

Order Number:*

⚠️ Enter the exact order number from your receipt or confirmation email. If incorrect, your request cannot be processed.

Module Type:*

What issues were you encountering with your vehicle before installing our module:*

Are you experiencing the same problem you had with your original module:*

Yes No

Please list any and all Diagnostic Trouble Code (DTCs):

Please describe the problem your vehicle is having:

Did you receive the wrong part:*

Yes No

Other Additional Notes or Comments:

Technical Assistance Ticket

Indicate Your Vehicle Info Below

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